When Receiving Your Product
Before signing the shipping report, check the box of your product for any damage or problems. If, for any reason, there is damage or deficiency, or an opening on the parcel tape, return your box to the cargo officer with a request to keep a report, without signing any documents regarding the delivery. If you fulfill this obligation, your new products will be sent to you immediately. In case of receiving products with damaged boxes or allegedly missing contents, we are not responsible for the damage or shortage of the products inside. This situation will be resolved as soon as possible in Mehmet Akif Ersoy District, 1828. Sk. Please notify us in writing to our address at No:43/A 34515 Esenyurt/İstanbul or verbally to our phone number 0212 852 00 78, together with the contract number.

Our Customer Services
For all your questions about your orders and information about the products, you can contact us from anywhere in Turkey on 0212 852 00 78 or request support by filling out our contact form.